General Terms and Conditions – Šťastná Samota

General Terms and Conditions

Šťastná Samota

THE PARTIES TO THE CONTRACTUAL RELATIONSHIP

The business corporation ŠŤASTNÁ SAMOTA s.r.o., with its registered office at V Přístavu 1585/12, 170 00 Prague 7, registered under the identification number 03841171 (the company is registered in the Commercial Register kept at the Municipal Court in Prague, Section C, Insert 238623), (hereinafter referred to as „the Accommodation Provider“), is the operator of the accommodation facility at Braštice 9, 257 53 Vrchotovy Janovice (hereinafter referred to as „Šťastná Samota“)

on the one hand and

a natural or legal person (hereinafter referred to as the „Customer“) ordering accommodation services from the Accommodation Provider for designated natural persons (hereinafter referred to as „Guests“).

RESERVATION OF ACCOMMODATION AND SERVICES

The Customer may be a natural person over 18 years of age or a legal entity.

The Customer is responsible for the Guests‘ obligations under these General Terms and Conditions and the Accommodation Regulations and undertakes to make the Guests familiar with them.

Reservation of accommodation and other services in Šťastná Samota and confirmation of this reservation by the Accommodation Provider is possible on the basis of a written order sent to the Accommodation Provider’s e-mail rezervace@stastnasamota.cz, through a web form on the Accommodation Provider’s website or through the websites of intermediaries providing online booking services.

The essential elements of a properly issued order are: identification and billing data (name and surname of the Customer, address of permanent residence (in the case of legal entities, business name, registration number, VAT number and registered office), contact details (telephone and e-mail), as well as the requested date of accommodation and the number of accommodated Guests.

By sending the order to the Accommodation Provider, the Customer confirms that he/she is fully acquainted with these General Terms and Conditions, that he/she agrees with them and accepts them as conditions and an integral part of the accommodation contract.

In case of a reservation made directly to the Accommodation Provider, the Accommodation Provider will send the Customer an electronic confirmation of the reservation to the electronic address specified in the order, which will include at least the identification of the Customer, the date of accommodation, the total price for accommodation, the amount of the deposit for accommodation and its due date, the amount of the additional payment for accommodation and its due date.

In case of bookings made through external providers, these are confirmed by the relevant online booking system.

The conclusion of the accommodation contract occurs at the moment of receipt of the booking confirmation.

The information provided on the booking confirmation is binding for both parties.

Individual conditions may be set.

PRICE, CANCELLATION AND PAYMENT CONDITIONS

The price is for one night including VAT at the current rate and includes accommodation, local tax from the accommodation capacity paid to the town of Vrchotovy Janovice and final cleaning.

Reservations made directly with the Accommodation Provider are subject to the following terms and conditions:

Valid prices are listed on the website of the Accommodation Provider www.stastnasamota.cz.
The price stated in the booking confirmation is binding.
The Accommodation Provider requires the Customer to pay a deposit of 50 % of the total price of the accommodation.
The Customer is obliged to pay this deposit no later than within the period specified in the reservation. This deadline is also indicated on the invoice. If the Customer fails to pay the deposit properly and in time, the Accommodation Provider has the right to withdraw from the accommodation contract in writing and offer the accommodation capacity to another person. No deposit is required for stays booked 30 calendar days or less prior to the requested check-in date. In this case, the full price of the accommodation is payable within the period specified in the reservation. This deadline is also indicated on the invoice.
The Customer is obliged to pay the remaining part of the accommodation price to the Accommodation Provider within the period specified in the invoice. If the remaining part of the accommodation price is not paid within the specified period, the Accommodation Provider has the right to withdraw from the contract and the right to receive a contractual penalty in the amount of the deposit paid.
Tax receipts for received payments are issued within the statutory period.
In the event of early termination of the stay, the Customer is not entitled to a refund of the accommodation price.
Payment means crediting the relevant amount to the bank account of the Accommodation Provider on the last day of the term at the latest.
Cancellation of a confirmed reservation made in writing can only be made again in writing, i.e. by e-mail.
Changing the reservation, i.e. moving the booked services to another date, is considered a cancellation of the original reservation and is governed by the same regime as cancellation.
Accommodation can only be paid in CZK, EUR and USD.

Bookings made through external providers such as Booking.com, Airbnb or Amazing Places are subject to their terms and conditions only.

ACCOMMODATION CONDITIONS

Accommodation is provided in the form of an accommodation service.

During the stay in Šťastná Samota, the staff of the Accommodation Provider is not permanently available to the Guests, but they may be present in Šťastná Samota for the purpose of operation and maintenance at certain times. In this case, the privacy and peace of Guests will be respected to the maximum extent possible.

Meals are not provided by the Accommodation Provider.

Transport to Šťastná Samota is individual.

Check-in is possible from 4 p.m. on the first day of the reservation unless agreed otherwise.

Check-out must take place no later than 10 a.m. on the last day of the accommodation period specified in the reservation, unless agreed otherwise.

Šťastná Samota can only accommodate Guests who have properly registered upon arrival in accordance with applicable law. The Customer or the Guest is not entitled to allow overnight stays to persons, who are not properly registered for accommodation.

LIABILITY FOR DAMAGES

The Customer shall be liable for damage caused to the property of the Accommodation Provider by the Customer or by Guests or other persons to whom the Customer or Guests have given access to Šťastná Samota and agrees to pay the costs of any repairs, replacements or special cleaning. This does not exclude the right of the Accommodation Provider to compensation for lost profits in the amount of the applicable price for accommodation for the entire period during which Šťastná Samota or part thereof is out of service in connection with the above damage.

The Guest – an adult – is fully responsible for the supervision of the minor child and for any damage caused by him/her.

Guests are obliged to report any damages to the Accommodation Provider no later than upon checking out of the accommodation.

The Accommodation Provider shall be exempt from liability for damages to property brought in by the Customer, Guests or other persons to whom the Customer or Guests have granted access to Šťastná Samota.

Compensation for damages by the Accommodation Provider in connection with the termination of the accommodation contract is excluded.

WITHDRAWAL FROM THE CONTRACT, CANCELLATION FEES

The Customer has the right to withdraw from the accommodation contract in writing at any time before the Guests arrive at Šťastná Samota due to a material breach of the obligations of the Accommodation Provider, and therefore without the obligation to pay a cancellation fee.

In the event of withdrawal from the accommodation contract before the Guests arrive at Šťastná Samota for other reasons and also in the event that the Accommodation Provider withdraws from the accommodation contract before the Guests arrive at Šťastná Samota for reasons provided for by law or these General Terms and Conditions, the Customer is obliged to pay the Accommodation Provider a cancellation fee.

The amount of the cancellation fee is based on the time remaining from the date of receipt of the cancellation to the date of arrival at the accommodation specified in the reservation, specifically as follows:

if the cancellation of the accommodation contract is received more than 30 days before the first day of the accommodation date specified in the reservation, no cancellation fee will be applied to the Customer;
if the cancellation is received less than 30 days before the first day of the accommodation period specified in the reservation, the cancellation fee is 100 % of the accommodation price;
if the Guests do not check in to Šťastná Samota within 12 a.m. (midnight) on the first day of the accommodation term specified in the reservation and the Customer does not inform the Accommodation Provider about the late arrival, the Accommodation Provider may withdraw from the accommodation contract. In such cases, the Customer is obliged to pay 100 % of the price for accommodation specified in the reservation.

The Accommodation Provider is entitled to withdraw from the accommodation contract before the start of the agreed accommodation period without giving any reason. In this case, the Accommodation Provider is obliged to immediately return the accommodation price already paid back to the Customer.

Withdrawal from the accommodation contract must be in writing and delivered to the other party.

The Accommodation Provider is entitled to immediately terminate the accommodation contract during the agreed period of accommodation in the event that the Customer, Guests or other persons to whom the Customer or Guests have granted access to Šťastná Samota grossly violate their obligations under the accommodation contract, these General Terms and Conditions, the Accommodation Regulations, as well as the laws of the Czech Republic. In this case, the Accommodation Provider is entitled to receive a contractual penalty in the amount of the difference between the price paid for accommodation and the price of the accommodation period used before the termination.

The Accommodation Provider may also give immediate notice orally and make a record of it. In the event of immediate termination, Guests are obliged to vacate Šťastná Samota and terminate the accommodation immediately. If immediate notice is given between the hours of 10 p.m. and 6 a.m., Guests are required to vacate Šťastná Samota and terminate their accommodation no later than 10 a.m.

In the event that the Guests do not vacate Šťastná Samota within the specified period and do not terminate the accommodation, the Accommodation Provider is entitled to vacate Šťastná Samota without delay. The Accommodation Provider shall make a record of the vacating by the Accommodation Provider. Guests‘ belongings shall be stored by the Accommodation Provider at the designated place and the Guests shall be invited to take them over.

FINAL PROVISIONS

These General Terms and Conditions within the meaning of Section 1751 et seq. of the Civil Code and are an integral part of the accommodation contract concluded between the Customer and the Accommodation Provider, regulate the procedure for its conclusion.

If a written form of legal action is required in these General Terms and Conditions, it shall be deemed to be in compliance with this form if the legal action is made in the form of a letter or e-mail.

These General Terms and Conditions may be amended and changed in full and without limitation by the Accommodation Provider electronically. The new version of the General Terms and Conditions will always be placed on the website of the Accommodation Provider www.stastnasamota.cz and will become effective upon publication.

In all other cases not covered by these General Terms and Conditions, the Customer and the Accommodation Provider undertake to comply with the applicable laws of the Czech Republic and to resolve any disputes preferably amicably.

If the relationship based on the accommodation contract or these General Terms and Conditions contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. By choosing the law according to the preceding sentence, the Customer is not deprived of the protection afforded by the provisions of the legal order which cannot be derogated from contractually and which would otherwise apply in the absence of a choice of law according to the provisions of Article 6(1) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).

If any provision of the General Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

These General Terms and Conditions are drawn up in the Czech and English language versions, in the event of a conflict between the individual language versions, the Czech version shall prevail.

These General Terms and Conditions come into force and effect on 01/ 01/ 2024.