General Business Terms and Conditions
(hereinafter referred to as the “GTC”)
Šťastná Samota
1. PARTIES TO THE CONTRACTUAL RELATIONSHIP
The business corporation ŠŤASTNÁ SAMOTA s.r.o., registered office at V Přístavu 1585/12,
170 00 Praha 7, registered under identification number 03841171 (the company is entered in the commercial register maintained by the Municipal Court in Prague, Section C, Insert 238623) (hereinafter referred to as the “Host”), is an operator of private accommodation of a rural type in a farmstead and family recreation building at Braštice 9, 257 53 Vrchotovy Janovice (hereinafter referred to as “Šťastná Samota”)
on one part and
the natural person or legal entity (hereinafter referred to as the “Client”) ordering private accommodation for themselves or other persons (hereinafter referred to as the “Guests”).
2. RESERVATION OF ACCOMMODATION AND SERVICES
The reservation of accommodation and other services at Šťastná Samota and confirmation of this reservation by the Host is possible on the basis of a written order sent to the Host’s e-mail at rezervace@stastnasamota.cz, via the online form on the Host’s website, or via the websites of intermediaries providing online booking services.
The essential requirements of a properly issued order are: billing information (name and surname of the Client, address of permanent residence (in the case of legal entities, trade name, ID number, VAT number and registered office), contact details (telephone and e-mail), as well as the requested accommodation period and the number of accommodated Guests.
By sending such an order to the Host, the Client confirms that they are fully acquainted with these GTC, that they agree with them and accept them as conditions and an integral part of the accommodation contract.
In the case of a reservation made directly to the Host, the Host will send the Client confirmation of the reservation to the electronic address specified in the order, which will include at least the identification of the Client, the date of accommodation, the total price for accommodation, the value of the deposit for accommodation and its due date, the value of the balance for accommodation and its due date.
The accommodation contract is concluded at the moment of receipt of the booking confirmation.
Bookings made through external providers are confirmed by the relevant online booking system.
The details provided on the booking confirmation are binding for both parties.
Individual conditions may be stipulated.
3. PRICES, CANCELLATION AND PAYMENT TERMS
The listed price is for one night including 10% VAT and includes accommodation, the accommodation fee paid to the town of Vrchotovy Janovice and final cleaning.
Reservations made directly with the Host are subject to the following conditions:
· Valid prices are listed on the Host’s website at www.stastnasamota.cz.
· The price stated in the booking confirmation is binding.
· The Host requires the Client to pay a deposit of 50% of the total price for accommodation.
· The Client is obliged to pay this deposit no later than by the deadline specified in the reservation. This deadline is also indicated in the invoice. If the Client fails to pay the deposit duly and punctually, the Host has the right to withdraw from the accommodation contract in writing and offer the accommodation capacity to another person. No deposit is required for stays booked 30 calendar days or less prior to the requested check-in date. In this case, full payment of the accommodation price is due within the deadline specified in the reservation. This deadline is also indicated in the invoice.
· The Client is obliged to pay the balance of the accommodation price to the Host by the deadline specified in the invoice. If the balance of the accommodation price is not paid by the specified deadline, the Host has the right to withdraw from the contract and is entitled to a contractual penalty in the amount of the paid deposit.
· Tax receipts for received payments are issued within the statutory deadline.
· In the event of early termination of the stay, the Client is not entitled to a refund of the accommodation price.
· Payment means crediting the relevant amount to the Host’s bank account at latest by the last day of the deadline.
· Cancellation of a confirmed reservation made in writing can only be made in writing, i.e. by e-mail.
· Changing the reservation, i.e. moving the booked services to another date, is considered a cancellation of the original reservation and is governed by the same provisions as cancellation.
· Accommodation can only be paid by wire transfer. We accept payment in CZK, EUR and USD.
Reservations made through external providers are subject to the terms and conditions defined by them.
4. ACCOMMODATION CONDITIONS
Accommodation is provided in the form of private accommodation.
Meals are not provided by the Host.
Check-in is possible from 4:00 p.m. on the first day of the reservation unless otherwise agreed.
Check-out must take place no later than 10:00 a.m. on the last day of the accommodation period specified in the reservation, unless otherwise agreed.
Guests have the right to use the premises reserved for accommodation, including common areas, and to use related services.
Guests agree to abide by the Accommodation Rules of Šťastná Samota, which are available on the Host’s website at www.stastnasamota.cz and at the main entrance to the interior of Šťastná Samota. By sending the order, the Client confirms that they have read the Accommodation Rules. The Client is obliged to acquaint all accommodated Guests with the Accommodation Rules.
Accommodation of pets is possible after prior notification to the Host.
The Client is liable for any damage caused to the property of the Host by them or by the Guests or other persons to whom the Client or Guests grant access to the Šťastná Samota.
Transport to Šťastná Samota is the Client’s individual responsibility. Motor vehicles parking is available in the parking area located on the grounds of Šťastná Samota.
5. WITHDRAWAL FROM THE ACCOMMODATION CONTRACT AND CANCELLATION FEES
The Client has the right to withdraw from the accommodation contract in writing at any time before the Guests arrive at Šťastná Samota, due to a material breach of obligations by the Host and thereby without the obligation to pay a cancellation fee.
In the event of withdrawal from the accommodation contract for other reasons and in the event that the Host withdraws from the accommodation contract for reasons provided by law or these GTC, the Client is obliged to pay the Host a cancellation fee.
The value of the cancellation fee is based on the time remaining from the date of receipt of the cancellation until the date of arrival at the accommodation specified in the reservation, specifically as follows:
· if the withdrawal from the accommodation contract is received more than 30 days before the first day of the accommodation period specified in the reservation, no cancellation fee will be charged to the Client;
· if the withdrawal from the accommodation contract is received less than 30 days before the first day of the accommodation period specified in the reservation, the cancellation fee is 100% of the accommodation price;
· if the Guests do not check in to Šťastná Samota at latest by midnight of the first day of the accommodation period specified in the reservation and the Client does not inform the Host of the late arrival, the Host may withdraw from the accommodation contract. In such cases, the Client is obliged to pay 100% of the accommodation price specified in the reservation.
Withdrawal from the accommodation contract must be in writing and delivered to the other party.
The Host is authorised to terminate the accommodation contract before the start of the agreed period of accommodation without giving any reason.
The Host is authorised to terminate the accommodation contract during the agreed period of accommodation in the event that the Client, Guests or other persons to whom the Client or Guests grant access to Šťastná Samota severely breach their obligations under the accommodation contract, these GTC, the Accommodation Rules or the laws of the Czech Republic.
6. RIGHTS AND OBLIGATIONS OF GUESTS
Guests have the right to use the reserved areas and their facilities, as well as the facilities of the common areas.
The Client is responsible for any damage caused by them, the Guests or other persons to whom the Client or Guests allow access to Šťastná Samota and agrees to pay for any costs of repairs, replacements or special cleaning. The value of the payment will be determined by the Host.
Smoking is prohibited in all indoor areas of Šťastná Samota. Violation of this rule and smoking in the rooms or indoor areas of the Šťastná Samota entitles the Host to charge the Client a contractual penalty of EUR 500 for cleaning the rooms or areas of Šťastná Samota. Smoking is only allowed outdoors in designated areas. The disposal of cigarette butts outside the ashtrays located in the designated areas is strictly prohibited.
No racist, violent, xenophobic, obscene or otherwise illegal behaviour of any kind is permitted within the accommodation at Šťastná Samota.
The use of Šťastná Samota for political, propaganda or religious purposes without the consent of the Host is not allowed.
The making of any audio-visual recordings of Šťastná Samota for commercial purposes is not permitted without the consent of the Host.
Quiet hours are between 10:00 p.m. and 6:00 a.m.
7. PERSONAL DATA PROTECTION
The Host processes personal data of the Client and Guests in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, General Data Protection Regulation and Act No. 110/2019 Coll., on the processing of personal data (“Personal Data Processing Act”).
The legal grounds are the performance of contractual obligations, defending the legitimate interests of the Host and compliance with legal obligations. The Host collects the personal data of the Client and Guests for the purpose of making orders, reservations, fulfilling the obligations under the contracts relating to the services offered and fulfilling the obligation to register the Guests for the calculation of the local accommodation fee, for the period necessary until the termination of providing the agreed services.
In the above cases, the Host is authorised to process the personal data of the Client and Guests without their consent in accordance with Section 43 (3) (a), (b) and (e) of the Personal Data Processing Act.
Personal data are processed only to the extent required by law or to the extent strictly necessary, including basic contact data and identification data of a specific natural person or legal entity.
The Host processes the personal data of the Client in the following scope: name and surname of the Client, address of the place of residence, in case of legal entities, trade name, ID number, VAT number and registered office, contact details (telephone and e-mail).
The Host processes the personal data of each of the Guests in the following scope: name and surname, date of birth, number and type of ID card, place of permanent residence and date of beginning and end of the stay at Šťastná Samota.
Personal data are processed by the Host as the controller and are not provided to third parties.
In connection with the processing of the Client’s and Guests’ personal data, the Client and Guests have the following rights related to processing, among others:
• Right to access personal data;
• Right to rectification of personal data;
• Right to request an explanation and rectification of the situation in the event that personal data are processed in violation of the law.
8. FINAL PROVISIONS
These GTC in the sense of Section 1751 et seq. of the Civil Code regulate the procedure for concluding the contract, form the content and are an integral part of the accommodation contract concluded between the Client and the Host.
If written form for legal acts is required by these GTC, it shall be deemed to be in compliance with this form if the legal act is effectuated in the form of a letter or e-mail.
These GTC may be amended and changed in full and without limitation by the Host in electronic form. The new version of the GTC will always be posted on the Host’s website at www.stastnasamota.cz and will become effective upon publication.
In other cases not covered by these GTC, the Client and the Host undertake to comply with the applicable laws and regulations of the Czech Republic and to resolve any disputes preferably amicably.
These GTC come into validity and effect on 15 July 2022.
